{
  "key": "usability-feedback-form",
  "slug": "usability-feedback-form-template",
  "name": "Usability Feedback Form",
  "category": "product-research",
  "summary": "Record task success and points of confusion during a usability exercise.",
  "priority": "P2",
  "seo": {
    "title": "Usability Feedback Form Template",
    "description": "Record task success and points of confusion during a usability exercise. Customize this usability feedback form, try the preview, and publish your own version.",
    "primaryKeyword": "usability feedback form template",
    "secondaryKeywords": [
      "usability feedback questionnaire template",
      "usability feedback form example"
    ],
    "intent": "Find and customize a ready-to-use form",
    "basis": "Editorial search intent informed by official template catalogs; search volume and difficulty not measured."
  },
  "content": {
    "introduction": "Start with the questions below, then adapt them to your own process. Pair this with a concrete test task and avoid explaining the interface before the participant tries it.",
    "whenToUse": "Recruit participants and gather evidence about real product usage. Use this version when you need to record task success and points of confusion during a usability exercise.",
    "customizationTip": "Pair this with a concrete test task and avoid explaining the interface before the participant tries it.",
    "beforePublishing": "Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions.",
    "steps": [
      "Replace the introduction with your own context for usability feedback.",
      "Pair this with a concrete test task and avoid explaining the interface before the participant tries it.",
      "Check required questions, remove information you do not need, then test the form on a phone.",
      "Publish a copy and share its link or embed it on your page."
    ],
    "faqs": [
      {
        "question": "What does this usability feedback form collect?",
        "answer": "It includes task attempted, task result, where did you hesitate, what did you expect to happen. Every question can be edited before you publish."
      },
      {
        "question": "What should I customize before sharing it?",
        "answer": "Pair this with a concrete test task and avoid explaining the interface before the participant tries it."
      },
      {
        "question": "What happens after someone submits it?",
        "answer": "Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions. Published copies store responses in the form inbox. Optional owner email notifications require a connected email service."
      }
    ]
  },
  "document": {
    "schemaVersion": 1,
    "title": "Usability Feedback",
    "description": "Record task success and points of confusion during a usability exercise.",
    "category": "Product & user research",
    "theme": "paper",
    "accent": "plum",
    "submitLabel": "Send feedback",
    "thankYouTitle": "Thank you for sharing",
    "thankYouBody": "Your response has been recorded. The organizer will review it and follow up if needed.",
    "fields": [
      {
        "id": "name",
        "type": "text",
        "label": "Your name",
        "description": "",
        "placeholder": "",
        "required": false,
        "options": [],
        "condition": null
      },
      {
        "id": "email",
        "type": "email",
        "label": "Email address",
        "description": "Optional. Add an email only if you would like a reply.",
        "placeholder": "",
        "required": false,
        "options": [],
        "condition": null
      },
      {
        "id": "task-attempted",
        "type": "text",
        "label": "Task attempted",
        "description": "",
        "placeholder": "",
        "required": true,
        "options": [],
        "condition": null
      },
      {
        "id": "task-result",
        "type": "select",
        "label": "Task result",
        "description": "",
        "placeholder": "",
        "required": true,
        "options": [
          "Completed without help",
          "Completed with help",
          "Not completed"
        ],
        "condition": null
      },
      {
        "id": "where-did-you-hesitate",
        "type": "textarea",
        "label": "Where did you hesitate?",
        "description": "",
        "placeholder": "",
        "required": false,
        "options": [],
        "condition": null
      },
      {
        "id": "what-did-you-expect-to-happen",
        "type": "textarea",
        "label": "What did you expect to happen?",
        "description": "",
        "placeholder": "",
        "required": false,
        "options": [],
        "condition": null
      },
      {
        "id": "what-would-you-change",
        "type": "textarea",
        "label": "What would you change?",
        "description": "",
        "placeholder": "",
        "required": false,
        "options": [],
        "condition": null
      }
    ],
    "layout": "classic",
    "firstStepTitle": "Your details",
    "workflow": {
      "notify": false,
      "recipient": "",
      "confirmation": false
    }
  },
  "reviewedAt": "2026-10-22",
  "related": [
    "product-waitlist-form-template",
    "beta-tester-application-form-template",
    "feature-request-form-template"
  ]
}