Product & user research · 7 questions

Feature Request FormTemplate

Capture the user problem behind a proposed product feature.

Use this templateTry the form

When to use this template

Start with the questions below, then adapt them to your own process. Ask for the problem and current workaround before evaluating the requested implementation.

Recruit participants and gather evidence about real product usage. Use this version when you need to capture the user problem behind a proposed product feature.

Questions included

  • Your nameShort answer · Required
  • Email addressEmail · Required

    Used to respond about this request.

  • Feature suggestionShort answer · Required
  • What task is difficult today?Long answer · Required
  • How do you handle it now?Long answer · Optional
  • ImpactDropdown · Optional
  • What would a better outcome look like?Long answer · Optional

Make it your own

  1. Replace the introduction with your own context for feature request.
  2. Ask for the problem and current workaround before evaluating the requested implementation.
  3. Check required questions, remove information you do not need, then test the form on a phone.
  4. Publish a copy and share its link or embed it on your page.

Before you publish

Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions.

Common questions

What does this feature request form collect?

It includes feature suggestion, what task is difficult today, how do you handle it now, impact. Every question can be edited before you publish.

What should I customize before sharing it?

Ask for the problem and current workaround before evaluating the requested implementation.

What happens after someone submits it?

Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions. Published copies store responses in the form inbox. Optional owner email notifications require a connected email service.

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