When to use this template
Start with the questions below, then adapt them to your own process. State that emergencies need a direct emergency contact and use location detail only to the extent needed to find the issue.
Turn scattered requests into clear records with context and a next owner. Use this version when you need to collect the location and impact of a non-emergency facility issue.
Questions included
- Your nameShort answer · Required
- Email addressEmail · Required
Used to respond about this request.
- Building or general locationShort answer · Required
- Issue categoryDropdown · Required
- Describe the problemLong answer · Optional
- ImpactDropdown · Optional
- Access windowLong answer · Optional
Make it your own
- Replace the introduction with your own context for maintenance request.
- State that emergencies need a direct emergency contact and use location detail only to the extent needed to find the issue.
- Check required questions, remove information you do not need, then test the form on a phone.
- Publish a copy and share its link or embed it on your page.
Before you publish
These forms collect requests. Define your review and escalation process before promising service levels or approvals.
Common questions
What does this maintenance request form collect?
It includes building or general location, issue category, describe the problem, impact. Every question can be edited before you publish.
What should I customize before sharing it?
State that emergencies need a direct emergency contact and use location detail only to the extent needed to find the issue.
What happens after someone submits it?
These forms collect requests. Define your review and escalation process before promising service levels or approvals. Published copies store responses in the form inbox. Optional owner email notifications require a connected email service.