When to use this template
Start with the questions below, then adapt them to your own process. Use these as discussion prompts and follow the participant's account rather than treating the form as an interview script to rush through.
Recruit participants and gather evidence about real product usage. Use this version when you need to prepare an interviewer to explore a participant's workflow in depth.
Questions included
- Your nameShort answer · Optional
- Email addressEmail · Optional
Optional. Add an email only if you would like a reply.
- Walk us through your most recent attemptLong answer · Required
- What triggered the task?Long answer · Required
- Who else was involved?Long answer · Optional
- Where did you need a workaround?Long answer · Optional
- How did you know you were finished?Long answer · Optional
Make it your own
- Replace the introduction with your own context for user interview questionnaire.
- Use these as discussion prompts and follow the participant's account rather than treating the form as an interview script to rush through.
- Check required questions, remove information you do not need, then test the form on a phone.
- Publish a copy and share its link or embed it on your page.
Before you publish
Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions.
Common questions
What does this user interview questionnaire collect?
It includes walk us through your most recent attempt, what triggered the task, who else was involved, where did you need a workaround. Every question can be edited before you publish.
What should I customize before sharing it?
Use these as discussion prompts and follow the participant's account rather than treating the form as an interview script to rush through.
What happens after someone submits it?
Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions. Published copies store responses in the form inbox. Optional owner email notifications require a connected email service.