When to use this template
Explore user goals, workarounds, and unmet needs before designing a solution. This template gives the respondent a focused set of questions and gives your team a consistent starting point for review.
Recruit participants and gather evidence about real product usage. Use this version when you need to explore user goals, workarounds, and unmet needs before designing a solution.
Questions included
- What do you do?Short answer · Required
- What does a typical day look like?Long answer · Optional
- What takes more effort than it should?Long answer · Required
- What tools do you use today?Short answer · Optional
- Email, if you’d like to take part in a follow-upEmail · Optional
Make it your own
- Replace the introduction with your own context for user research survey.
- Use prompts about a recent real experience rather than asking whether someone likes a hypothetical feature.
- Check required questions, remove information you do not need, then test the form on a phone.
- Publish a copy and share its link or embed it on your page.
Before you publish
Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions.
Common questions
What does this user research survey collect?
It includes what do you do, what does a typical day look like, what takes more effort than it should, what tools do you use today. Every question can be edited before you publish.
What should I customize before sharing it?
Use prompts about a recent real experience rather than asking whether someone likes a hypothetical feature.
What happens after someone submits it?
Treat stated preferences as research inputs. Combine them with observed behavior before making product decisions. Published copies store responses in the form inbox. Optional owner email notifications require a connected email service.